November 03, 2010

Printing Genius Expose'

If I knew a crazy easy way to solve your printer problems about 80% of the time, would I tell you??


If your printer won't print you can always try something called Power Cycling.
To do this, you have it is...wait for it...

Turn it off. Pause, Pause, Pause. Turn it on.

I know. So technical. Ha! But there's no judgment here. I've definitely missed that one WAY too many times. That's why I'm telling you about it. It really does resolve the "no printy" issue most of the time!

Power cycling the right way is a tad more technical. You should:
  1. Clear your print queue. (Delete any jobs that are still hanging out in there. Do you need me to show you this? Let me know).
  2. Turn off the printer. (Using the main switch...usually on the back or side of the machine).
  3. Pull the network plug out for a few seconds and put it back in. (The phone looking cord)
  4. Sometimes you'll even want to disconnect the main power source (wall plug).
  5. Now put it all back and turn it on again. Power cycled.

These steps are not usually necessary. Just OFF and ON usually works.

Now do you want to know how to solve about 10% more of your printer problems?
  1. Add paper
  2. Change the print cartridge.
I know it's silly, but you'd be surprised how often we overlook the obvious.

Now I've told you one of my best "look like a genius" secrets. Do me a favor and pretend you still think I'm a genius sometimes. ;-) Thx.

Laptop Cart Logins

This is that notice I put on the cart. I'm posting it here too, because it's true of all our laptops when connecting to the wireless, not just the ones in the cart.

  Why Can't we login sometimes?

because sometimes these laptops take a long time to see the network and if they don't see the network, they don't know you!

Here's how to check to see if you're connected to the network

PS. If you've waited and waited and it still won't go green, you can always hardwire yourself to the network. (That's the black cable probably coming out of your phone). Once you connect and login, that will usually fix the problem and it will login just fine for you the next time.

If it still won't play nice, I want to know. Grab me or email me or put in a Help Ticket and we'll come see what's up!

PS. Sometimes your own teacher laptop will login even if it doesn't see the network, because it actually remembers you, but if you don't wait for that green light, it logs in without your network folder and that's why sometimes you see a little question mark where your folder should be. Just logout, wait for the green light and log back in. Your network folder will be there now! Is this confusing? Just grab me, I'll show you!

October 03, 2010

Welcome Friend!

Why post stuff to a blog instead of just emailing it?
...cuz then it's always here and you can come back to it in case you forget something we talked about.
It's just easier.
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